Your privacy and confidentiality are our highest priorities
Last Updated: January 15, 2025
Travel With Care VIP ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients. As a luxury concierge medical and psychiatric practice serving high-profile individuals, we understand the critical importance of discretion and data security.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with our practice. Please read this policy carefully to understand our practices regarding your personal and health information.
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This federal law establishes national standards for the protection of sensitive patient health information. Our Notice of Privacy Practices, provided separately, details your rights under HIPAA and how we may use and disclose your Protected Health Information (PHI).
To provide psychiatric evaluations, therapy, medication management, and medical services tailored to your needs.
To schedule appointments, send reminders, and communicate about your care through your preferred channels.
To process payments, provide superbills for insurance reimbursement, and manage your account.
To comply with federal and state laws, respond to legal processes, and fulfill regulatory requirements.
We understand that our clients often require additional privacy protections beyond standard HIPAA requirements. We offer the following enhanced measures:
We do not sell, rent, or trade your personal or health information. We may share information only in the following limited circumstances:
When you provide written authorization to share information with other healthcare providers, family members, or designated individuals.
With other healthcare providers involved in your care, such as your primary care provider or specialists, with your permission.
When required by law, such as mandatory reporting of certain conditions, court orders, or to prevent imminent harm.
With trusted service providers who assist our operations (billing, IT support) under strict confidentiality agreements.
We implement comprehensive security measures to protect your information:
256-bit SSL encryption for all data transmission
HIPAA-compliant servers with restricted access
Role-based access with audit logging
HIPAA-compliant video platform
Regular privacy and security training
Proper destruction of physical records
Under HIPAA and applicable state laws, you have the following rights regarding your health information:
You may request copies of your medical records and health information.
You may request corrections to your health information if you believe it is inaccurate.
You may request a list of disclosures we have made of your health information.
You may request restrictions on how we use or disclose your information.
You may request that we communicate with you through specific methods or locations.
We retain your medical records in accordance with federal and state law requirements. Generally, medical records are retained for a minimum of seven years from the date of last treatment, or longer as required by specific state regulations.
Website usage data and non-medical information is retained only as long as necessary for the purposes described in this policy.
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. These include:
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact our Privacy Officer:
Phone
1-800-555-1234